This confidentially-listed position has been posted by a major, nationally-recognized hospitality organization located in the greater Williamsburg Virginia regional area. Recognizing a need for top talent, this company is now actively recruiting a Manager of Resort Housekeeping Services to lead its team of housekeeping professionals to a consistent high-level of service delivery. This posting is NOT a resume-gathering event -- it is a genuine search for an expert in the field of facility maintenance who also has exceptional leadership qualities.

The Manager of Resort Housekeeping Services is responsible to supervise, manage, and lead the work activities for approximately 50 housekeeping staff in support of a multi-unit property portfolio. In addition to the primary supervisory duties, the Manager of Resort Housekeeping Services will perform hands-on housekeeping tasks as needed. The ideal candidate will have three years of extensive facility maintenance and/or housekeeping experience, post secondary educational coursework or certifications, supervisory/management experience, strong leadership qualities, and the ability to understand budgets and financial statements. He/She will know how to develop and promote a work culture of trust, understanding, and high productivity.

The following is a representative list of duties associated with this position:
-- Establish and monitor resort and management company goals
-- Ensure site contractual obligations, company policies and procedures are followed
-- Manage housekeeping operations at assigned site
-- Review weekly site budget performance and enforce recommendations for improvement
-- Prepare weekly billing
-- Conduct and/or monitor Training of all personnel
-- Conduct performance appraisals
-- Inspect work performed to ensure that it meets specifications and established standards
-- Perform or assist with cleaning duties as necessary
-- Investigate complaints and take corrective action
-- Check equipment to ensure that it is in working order
-- Inspect and evaluate the physical condition of facilities in order to determine the type of work required
-- Instruct staff in work policies and procedures, and the use and maintenance of equipment
-- Inventory stock to ensure that supplies and equipment are available in adequate amounts
-- Evaluate employee performance, and recommend personnel actions such as promotions, transfers,and dismissals
-- Confer with staff in order to resolve performance and personnel problems, and to discuss company policies
-- Recommend changes that could improve service and increase operational efficiency
-- Prepare activity and personnel reports, and reports containing information such as occupancy, hours worked, facility usage, work performed, and departmental expenses
-- Monitor lost and found inventory