Library Network Technician - Newton Free Library
Newton Free Library

Posted March 24, 2021

Employment Type Full-time, Non-exempt

Compensation $38,109.24 - $40,429.74

Company Newton Free Library

Location 330 Homer Street, Newton, MA 02459
Newton, MA 02459
US


DESCRIPTORS

WELCOME

The City of Newton, Massachusetts is currently seeking qualified and interested candidates to join our team of dedicated public servants!

Dear future team member,

I am very pleased that you have decided to visit the City of Newton Recruitment Page provided to us through our Applicant Tracking System and partners at Hyrell. Provided below are details about the City of Newton, both as a community and as an employer, as well as details relating to the position which you have shown an interest in.

I recognize and respect the amount of time you are about to invest by applying for an open position with the City of Newton. If you complete this job application, you will be kept informed via email (and text messages, if you opt in) throughout the evaluation process. By continuing with this job application, you will be asked to answer job-specific questions. Upon receipt of your responses, we will evaluate your submission. If you are selected for a personal interview, you will receive an email or text with scheduling instructions.

The City of Newton places a high value on diversity, equity and inclusion, and on ensuring that our employees are representative of the multi-cultural community we serve.  Therefore, we strongly encourage applications from all walks of life, and education and experience levels, to considering applying with us.

We hope that you will find our online job application and process applicant friendly and we look forward to considering your candidacy for one of the great roles we have available with the City of Newton.

Sincerely,

Michelle Pizzi O’Brien, M.P.A.
Director of Human Resources

COMPANY DESCRIPTION

THE CITY:

The City of Newton is a wonderful place to live and work. Newton has safe and attractive neighborhoods, an excellent public school system, an active community life, multiple transportation systems, proximity to Boston and a well-managed and financially strong City government. The City of Newton has a population of approximately 88,900, with 32,600 housing units and occupies a land area of 18.3 square miles. Newton is principally suburban-residential in character. Unlike many other communities that are established around a single Main Street or downtown, Newton is comprised of thirteen distinctive villages. Newton has a diversified economic base with approximately 4,700 establishments employing approximately 79,500 people. Newton is special in many ways. It is home to a variety of private secondary and post-secondary schools including a portion of Boston College, Lasell University, William James College, Hebrew College, and the UMass Amherst – Mount Ida Campus.  The longest stretch of the Boston Marathon runs through the City, including the well-known Heartbreak Hill. Newton-Wellesley Hospital, part of the Mass General Brigham health care system, serves as an important partner to the City. In September 2018, Newton was again ranked #1 in Massachusetts as the best place to live and #12 in the U.S.

OUR GOVERNMENT:


Newton has what is known as a “strong Mayor” form of government with the Mayor having the executive and administrative powers of the City. The legislative branch is comprised of 24 City Councilors. Mayor Ruthanne Fuller was sworn in on January 1, 2018 after serving on the City Council. She ran on a platform of providing Newton’s children with a top-notch education in an inclusive environment where empty nesters, seniors, young families, and people of diverse incomes can live together in vibrant villages and neighborhoods. Mayor Fuller is committed to keeping Newton safe, improving the city’s infrastructure, addressing climate change, providing excellent and responsive city services, and fostering art, culture and community life. The first female Mayor of Newton, she is a tireless advocate for all the city’s residents and is committed to making sure the city is welcoming, inclusive and diverse. The City of Newton was evaluated by Moody’s Investors Services in February 2020 and assigned its highest rating of AAA. Newton was thus well-positioned to weather the pandemic and economic downturn.

City of Newton Organizational Chart             


AS AN EMPLOYER:


The City of Newton believes that its employees are its greatest asset.  To that end, we are committed to supporting our employees by providing competitive wages and growth, a comprehensive benefits package which includes a defined municipal pension plan, quality health and dental insurance plans, generous paid leave benefits, paid holidays, and access to supplemental benefits such as deferred compensation, short term disability plans, flexible spending accounts, and other employee benefits.  We also provide access to an Employee Assistance Program and access to employee training and professional development opportunities.  We continuously work to review and expand upon our benefit offerings.  We encourage you to visit our Human Resources Department website to learn more about our organization and benefits which are available to our employees.  And as always, you are encouraged to reach out to our dynamic HR Team by emailing [email protected].

Human Resources Diversity Statement


We recognize our workforce is a source of strength that is vital to our ability to effectively serve the City of Newton’s diverse community. We will:

  - Actively recruit, develop, and retain a diverse and talented workforce.
  - Proactively address discrimination through education and in partnership with other departments and leaders.
  - Serve as a role model to celebrate and nurture diversity.
  - Foster inclusion by staying curious and clarifying assumptions.
  - Evaluate and develop policies and practices that reflect the diverse nature of our workforce.
  - Build and strengthen accountability at all levels to support diversity efforts.

JOB DESCRIPTION

The Newton Free Library serves a dynamic, library-loving community making us one of the most active libraries in the state in terms of visits, borrowing, programs and items added annually to our collections. Technology is an important cornerstone to our modern public library and we are seeking a motivated problem solver to assist our Network Technician with maintaining our staff and public computers, network and peripherals. This is an opportunity for an individual with a positive attitude to take and build their tech knowledge. We are looking for someone who is skilled at troubleshooting technology and is comfortable working in an ever-changing and fast-paced environment. 

Hours: 37.5 hours per week.

RESPONSIBILITIES

  • Assists in the operation, maintenance, upgrading, troubleshooting and training involved with the Library's Information Technology systems and devices, including audio-visual and projection systems.
  • Performs computer related troubleshooting, diagnosis, equipment tear-down, servicing and repair. Prepares and updates related manuals. Updates staff and public software as needed.
  • Assist in maintaining technology inventory listings of computers, software and peripherals, with details of specifications.
  • Assists in answering Information Technology related questions from staff and library users. Instructs library users in the use of library technology and equipment.
  • Follows and adheres to department, City and other government rules, regulations, policies and procedures.
QUALIFICATIONS

  • Bachelors Degree related to Information Technology or one to three years related experience and/or training, or equivalent combination of education and experience.
  • A broad knowledge of computers, audio-visual equipment, printers and other peripherals and the software and communications devices they operate on.
  • Ability to read and interpret documents such as routine reports and procedures manuals.
  • Ability to present information effectively, which may require considerable tact, to visitors, customers or employees of the City.
  • A strong commitment to public service required.
BENEFITS

  • City Retirement (Mandatory)
  • 457 Deferred Compensation plans
  • Dental insurance
  • Flexible Spending Accounts
  • Health insurance
  • Metro Credit Union
  • Tuition Reimbursement