Checkr Background Integration – Hyrell v4 User Support

Hyrell provides each Applicant Tracking System with the option to use Checkr, a fully integrated background check service. Checkr is the only background check company using artificial intelligence and machine learning to make hiring more inclusive and efficient while improving compliance and streamlining your hiring operations. After you register and activate Checkr, you can initiate a background check and receive results from within a job applicant's file.

Creating a Checkr Account

After logging into your Hyrell account, select Martketplace from the menu. Click Learn More to read about this fully-integrated feature, including the background check packages and pricing designed to fit your hiring needs. To proceed with the activation, click the link within the Get Started section to create a Checkr account using Checkr's self-service portal. On average, credentialing your company takes 1-2 business days. Once credentialed, you will be notified by email that the integration is ready for activation, set-up, and use.

Activating Checkr

When you are notified that your company has been credentialed, Checkr is ready to be activated in your applicant tracking system.

Select Marketplace from the menu.
Click Learn More on the Checkr card.
Activate the integration using the switch in the upper right corner.
Follow the steps below to assign a background check step to your workflow.

Using Checkr

Once activated, this service is ready to be added to one or more job applicant processing workflows. Adding Checkr as a step in a workflow makes it appear for use in each applicant's file when processing the applicant through the use of that workflow.

Assigning Checkr to a workflow

Select Processing Elements from the menu.
Select a workflow to edit.
Insert a background check custom step in any desired stage.
- To add a background check to a stage, click +Add Custom Step and name the step.
- Select the integration from the drop-down and save.
The newly created background check step will now appear for use in all applicant files using that workflow.

Checkr's candidate portal helps candidates track the status of their background check, find answers to questions, and connect with a dedicated live support team so they can stay engaged and convert more reliably.

When processing a job applicant in a workflow that contains a background check step, you'll be able to initiate a background check within their applicant file. After initiating a background check, the job applicant receives a system-generated email request to provide the information needed to complete an investigation. After clicking a link in the email, the applicant navigates to Checkr's secure environment and is directed to enter all required information. Once completed, Checkr performs the check by leveraging the most advanced industry technology. The turnaround time for completions averages 3-5 business days, depending on the depth of the search. Checkr will return a "Clear" or "Consider" result directly into the applicant's file, and authorized users will receive a notification when complete. If desired, users with permissions can click View report in Checkr to access and review the detailed results within Checkr's secure environment.

Note: If your organization requires unique packages, they can be individually set up with Checkr.