Part-Time Center Associate
The UPS Store 5114

Posted November 06, 2020

Employment Type Part-time

Compensation 10.50

Company The UPS Store 5114

Location 120 Marketplace Circle
Georgetown, KY 40324
US


DESCRIPTORS

WELCOME

We recognize and respect the amount of time you are about to invest by applying to this open position. If you complete this job application, you will be kept informed via email status updates (and text messages, if you opt in) throughout the evaluation process.

By continuing with this job application, you will be asked to answer job-specific questions. Please note that the questions contained in this job posting are our sole intellectual property.

Upon receipt of your responses, we will evaluate your submission. If selected for a personal interview, you will receive an email/text with scheduling instructions.

Thank You,
The Hiring Manager

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COMPANY DESCRIPTION

JOB DESCRIPTION

Apply to be considered in joining The UPS Store Georgetown team as we conquer the customer service world! We are a team of hard working professionals who get the job done right in a fast paced working environment! Our days are spent making customers happy and are looking for another candidate who has the skills and attitude to help grow our team! The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. This position does require availability to work some Saturdays during each month and also closing shifts throughout the week, but they're not too late, as we close at 7:00PM Monday through Friday and are open 9-3 on Saturdays.



RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned
  • May open and/or close the store and perform end-of-day accounting, etc.
  • Operates and maintains print and finishing equipment
  • Prepares and assembles images and illustrative material and copy and manages layout for publication
  • Communicates effectively with customers
  • Completes tasks independently in a quick turn environment
  • Follows and understands quality guidelines
  • Frequently multi-tasks while maintaining extreme attention to detail and high quality control
QUALIFICATIONS

  • High school diploma or GED required
  • Strong computer skills and familiarity with Microsoft Office
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
  • Willing and able to work 25 to 30 hours per week for a 6-day work week
  • Willing and able to work a very flexible, part-time schedule that may span Monday through Saturday during seasonal peak periods
  • Strong communication, presentation, and writing skills
BENEFITS

  • Company Discounts
  • Casual and creative work environment
  • Performance Bonus
  • Formal On-the-Job Training Program
  • Paid Training
  • Uniforms Provided