Franchise Hiring Solutions Blog

Most franchisees and small business owners struggle to find customer service representatives that can help their organization grow. In the past we’ve shared general hiring tips on how to hire your next employee, but we know that finding a CSR is a unique hiring process. Always remember, CSRs are the face of your business. You need to find savvy individuals who can build a strong rapport with your customers so that they remain loyal to your company for years to come.

We’ve all been there. In the prime of our youth. Forced to slave away all summer to earn minimum wage. And as a result, we all have stories to tell about our best (and worst) summer jobs.

So to kick off the start of summer, we are re-posting Jimmy Fallon’s latest Hashtag game: #WorstSummerJob. Watch the video from Thursday night’s episode of The Tonight Show and share your own funny summer job stories on twitter with the hashtag: #WorstSummerJob.

Small Business owners receive dozens, and sometimes hundreds, of resumes for each job posting.

And since most small businesses don’t have a professional HR department in place, you may struggle to navigate the hiring process and find the best candidates in such large applicant pools.

For many traditional HR organizations or company managers, paper-based procedures make the process of finding and hiring the right employees even more difficult. Small business owners face the same struggles, so we’ve identified four of the biggest challenges of paper-based recruiting for small business owners and franchisees:

Franchisees and business owners know that it can be a struggle to find top notch talent for their small business. When you need to hire a new employee,you’re often pressed for time and need to make decisions quickly in order keep your business on the right track.

With little to no HR experience, your franchise hiring process can quickly turn into a game of “resume roulette,” with few rules and very little oversight.

Hyrell provides an easy-to-use applicant tracking system for companies of all sizes. But did you know that in addition to our monthly subscription services, we also help thousands of franchisees across the country find the best employees for their small businesses?

Stacks of résumés can be a nightmare for anyone, especially for franchisees and small business owners that wear many hats. Exhausted hiring managers know how challenging it is to find terrific candidates among the crowd of “almost, but not quite qualified” job seekers. Many small business owners think the solution is finding a way to attract more applicants to apply for their job postings with hopes that more qualified job seekers will join the bunch.

But recruitment is really about securing the right applicants, not a sheer quantity of them.

Running a successful business can’t be defined in just one way. It is challenging, rewarding, tiring, and awesome all at the same time. But one straightforward way to make things better when trying to run a successful business is to hire good employees.

It’s been said the average hiring manager gives about 15 seconds of their time to a resume before they decide if it is worth a follow-up. In those 15 seconds you are typically looking for an easy-to-read-format, verifying the qualifications are met and reviewing the applicants job history. Make sure that in your haste you aren’t bypassing these 5 red flags:

At Hyrell, we love to help our customers solve their hiring headaches. Our goal is to build a network of happy customers who have efficiently streamlined their hiring and recruiting processes (with the help of our Online Hiring System). 

Last week, Team Hyrell headed down to San Antonio, Texas to meet with ProTradeNet Members and Dwyer Group Franchisees for The Dwyer Group Reunion 2013. We were so excited to be included in such a special event and share in the family-friendly fun!