Applicant tracking software can dramatically improve the way you handle talent acquisition. Selecting the right software vendor, however, is an essential first step. Even though there are many applicant tracking systems to choose from, the process of finding one doesn’t have to be overwhelming.

Here are five ways you can get started with finding the right applicant tracking system—putting you on the path to more efficient candidate sourcing and hiring:

1. Consider a Cloud-Based Solution

As Bersin by Deloitte has observed, cloud-based talent management solutions are particularly useful for small and medium-sized businesses. A web-based applicant tracking system reduces the need for internal IT support because software and hardware updates are handled by the vendor. In addition, cloud-based systems can automatically scale up or down if your hiring needs increase or decrease.

2. Look for a System That Can Accommodate Your Workflows

Every organization has its own unique positions, benefits and workflows associated with hiring. It’s important to find an applicant tracking system that can be configured to handle these elements for your own company. Evaluate whether solutions will allow you to customize workflows, job templates and benefits information. Another important consideration is whether the system can accommodate different permissions for different users.

3. Evaluate Analytics Options

Determine if the applicant tracking software will generate analytics that can drive continuous improvement in hiring efficiencies. Researchers at Cornell’s Center for Advanced Human Resources Study identified several key recruiting metrics that can help HR teams reduce the time and cost associated with talent acquisitions. These include time to fill, cost per hire, source of hire and more.

When adopting an applicant tracking system, a valuable feature is reporting and analytics. This can offer insight into where the best applicants are coming from, which positions get the most applicant traffic, which managers are using the system and more.

4. Ask About Implementation and Ongoing Support

Inquire about the level of support that will be available both during the system implementation and after the go-live date. Some applicant tracking vendors send a parade of implementation specialists into customer sites. What they don’t realize is how important continuity and a single point of contact are for customers. As you evaluate different applicant tracking providers, ask if you will have a dedicated account manager who will monitor the implementation every step of the way and ensure the project is a success.

Another key consideration is the support that will be available after the system goes live. Sometimes it will be easiest to submit an electronic support request, but if urgent issues arise, it’s reassuring to know you can call your vendor and speak to a U.S.-based customer service representative immediately.

5. Ask About the Flexibility of the Pricing Plans

The bottom line is important to all businesses and especially firms in the mid-market. Every penny counts, so finding an applicant tracking system that charges based on the organization’s volume of active job postings just makes financial sense. You may also want to inquire about a free trial period. When applicant tracking vendors are highly confident in the value of their systems, they are more likely to offer potential customers a free trial.

Use these five tips to guide your conversations with applicant tracking vendors. Taking a structured approach to information gathering and focusing on these points can help you find the applicant tracking solution that will best meet your organization’s needs.

Looking for more tips for finding the right applicant tracking software vendor? We share nine simple questions you can ask to help you choose the best solution for your business in this free guide.