There’s no denying searching for jobs can be a lengthy process, so when job seekers find a job they feel is a good fit, they get hopeful. They send in their application materials and eagerly await HR’s response. But more often than not, they never hear back.
Poor follow up consistently ranks as one of job seekers’ biggest grievances about the job search. Improving communication between the HR department and job applicants is something you’ve been trying to remedy at your company for a long time. Through your research, you’ve found applicant tracking software (ATS) may be your solution to keeping applicants better informed throughout the application and consideration processes.
There’s just one problem: Not all of the decision makers at your company see improved communication with applicants as a priority, especially not one that necessitates spending money on a third-party tool. They don’t see why it matters if HR does not respond to every candidate.